Customer Testimonials

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Google Dec 6, 2021

Recently purchased a brand new car from Midway Nissan with Mike, he was honest and friendly. Gave great advice and helped with a smooth transaction. Worked with Rob on my finances and he was supportive, knowledgable and a big help on making sure I stayed within my budget and was approved. Destiny helped with insurance and everything the day of when picking up my car. She was very friendly and kind. The whole team was great and made me feel like they were as excited for my purchase as I was!

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DealerRater Dec 4, 2021

Luke is sales was amazing to deal with! Friendly knowledgeable of the product. I was treated with kindness and respect. Easiest car shopping experience I have ever had!! Way to go Midway Nissan.

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Google Nov 28, 2021

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Google Nov 19, 2021

My experience at Midway Nissan was exceptional. I worked with Abigail who went over and above to help me get a car. She was honest and not pushy and kept me updated throughout the entire process. By far the best experience I have had buying a car.

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Google Nov 16, 2021

Great service from all representatives. Special shoutout to MIKE. He was very personable and knowledgeable with the products, made sure we got exactly what we were looking for. Mike made sure to keep in touch weeks after the business was completed to make sure everything was going well with our new purchase and helped out with getting information for us even when it was not part of his department.

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Google Nov 7, 2021

Nice professional service

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Google Oct 29, 2021

12/10 customer experience. From start to finish John G over at Midway Nissan made purchasing a new vehicle painless, there were no gimmicky sales tactics used. John understood what I was in the market for and advised me of the current supply challenges. I first called in just to inquire about availability and John let me know they had some in stock but were sold. I thanked him for letting me know and I would reach out if I wanted to come check out a model when stock arrived again. I mentioned that I would reach out and prefer if he ...

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Google Oct 22, 2021

Pleasant and expensive for things which other garages would charge for less.Changing my head lights cost $500.00 on my Pathfinder recently fuse and bulbs????

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DealerRater Oct 20, 2021

Brought my Murano in for brake service. There were some outstanding service issues that had not been completed. They gave me a break on the bill due to the extra servicing, arranged for a ride to and from work, and had my freshly washed vehicle ready and waiting by the agreed to time. Great job.

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Google Oct 16, 2021

Very professional, great vehicle - 2018 Nissan Rogue SV purchased. Thank-you to Dave and Connor for closing the deal with me. Special thank-you to the excellent service experienced with the team of Destiny, Abigail and Kevin!

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Google Oct 5, 2021

Pickup my new 2022 Nissan Frontier today. All the staff here that helped me with my purchase have been great! Thank you all very much.

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Google Sep 26, 2021

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Google Sep 24, 2021

John gave a super amazing personal touch to get me the best deal for not only my new truck, but my trade is as well.

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Google Sep 10, 2021

Good service.

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Google Sep 8, 2021

Having just purchased a used vehicle at Midway Nissan, after visiting several other dealers, and feeling pushed into an unwanted sale, it was one of the best experiences I've ever had as buying a car can be very stressful. Jordan was my sales ambassador, and he's a gem of one answering many questions, of great assistance through the purchase, and genuinely kind. The team there were all very professional and courteous, again a great sales experience buying a car!

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Google Sep 2, 2021

It's been 3 months and literally I would suggest everyone to go to Midway Nissan if they looking for a worry free service and a comfortable certified preowned car. I would like to take a moment to appreciate the great customer service Nissan Midway especially Abigail and Adam have provided me while I was on my search for a Used SUV. They walked me through the entire process from car details, test drive all the way to financing and being patient answering any queries and concerns as this was my first car in Canada. They were always helpful and reached ...

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Google Aug 24, 2021

Very good service, close to my home. They booked me Uber every time and saved me lot of time, gave me some discounts as well.

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Google Aug 24, 2021

Nice and good one V professional and quick service Happy

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Google Aug 20, 2021

Two girls shopping for a used suv . We had a horrible experience at auto planet. And many others from bowmanville to Oshawa. We pulled into Midway Nissan just to turn around to go home. Tired of dealing with sales people . That is when we met mike and Eric . They were professional and did not try to sell us a new car . They listened to what I was looking for . Adam was also great dealing with the financial end of it . He shopped around for the lowest interest for me and made my payments work for me . What a great experience! ...

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Google Aug 16, 2021

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Google Aug 9, 2021

Got my (new to me) Nissan Murano last week... I loved every step of the process. Very friendly, knowledgeable staff. More importantly, I love my Murano!!! Thanks guys!!!

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Google Aug 3, 2021

Great customer service with Covid protocol in place. Technicians were knowledgeable and friendly. Service to my vehicle was done in a timely manner. I would recommend 👌 Good job Nissan Whitby

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Google Jul 28, 2021

In early July, I purchased a seven year old used vehicle sight unseen over the phone and my experience was simply exceptional. I was not expecting such great service but was surprised during every single interaction from my very first phone call. Jordan was my salesman and he was very helpful and responsive, but the most notable was his transparency. He was totally upfront about the vehicle and answered all of my questions with total transparency and without hesitation. After finalizing the purchase and picking up my vehicle, I noted that there was a front suspension issue. As I was ...

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Google Jul 20, 2021

Today, I came to pick up my Nissan Altima 2020. Customer service really great and nice. Thank you so much Mr.Brown and the lady in the office (I am really apologize to forgot about asking your name) who helped me a lot for me today.

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Google Jul 20, 2021

Connor Le Blanc , our Brand Ambassador at Midway Nissan for the Rogue we bought provided excellent service  during the negotiations for this purchase. From the beginning he was professional, Efficient,  friendly and courteous and explained the purchase details and our trade in. A great experience. I would certainly recommend him and Whitby Midway Nissan  to others. Thanks Connor, Abid and Talim Ali

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Google Jul 16, 2021

I bought a car this past week after difficulties with my old one. Connor and Destiny turned a stressful situation into a great experience. Conner is incredibly friendly and helpful, and helped me find the perfect car for what we needed. Destiny did a great job of making the transition from one car to another as smooth as possible and showed me everything I needed to know about my new car. I can't recommend them enough!

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Google Jul 12, 2021

Connor and Destiny at Midway Nissan make purchasing a car a breeze! They are friendly, helpful, and discuss your needs with you, not at you, which was really refreshing. They are extremely professional and courteous, with exceptional customer service skills. I can't thank them both enough with my purchase of my 2021 Qashqai. Thanks guys!

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Google Jul 11, 2021

Purchased a 2021 Nissan Sentra from here, buying experience was excellent and staff were very helpful throughout the process. Brought it in for an oil change, a recall, and a concern, the service department was prompt, helpful, and provided an excellent, hassle free, service experience! This is my second car from Midway and I look forward to my next visit!

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Google Jul 4, 2021

Great service and great vehicles!!

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Google Jun 18, 2021

Jordan, Destiny and Adam did an awesome job at getting me into a lease. Well oiled machine. Great experience and will be back another time!

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Google Jun 18, 2021

First vist to oil change its took 20 minutes quit fast services.good work and thank you.

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Google Jun 10, 2021

I’ve purchased two cars at Midway Nissan and worked with John Guisso in sales each time. John is wonderful to work with - makes the process easy, he’s knowledgeable about the cars and is the only car salesperson who hasn’t asked me if I needed my husband to help make the decision. That means the world to me. He took me seriously, was respectful and efficient and gave me a great deal. The Rogue speaks for itself - great vehicle and I highly recommend it. The process was made that much better by John so if you’...

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DealerRater Jun 4, 2021

I have had great service at Midway Nissan. I bought a used Rogue from a different dealership but brought it here for service. Midway Nissan dealt with the other dealership and my extended warranty (although there was a $100 deductible each visit) for the costs and fixed the check engine light problem, the gas tank cover and replaced 2 lights. They also replaced a cover/cap in the back that was missing, free of charge 🙂 I found them to be polite, capable and prompt. And during COVID their protocols were excellent. I recommend Midway Nissan.

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Google Jun 4, 2021

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Google May 23, 2021

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Google May 20, 2021

I took my F150 in for a platinum detail service and asked them if they could look at a few things I had wrong with it while it was in. They did an awesome job on the detailing service and were able to fix the other issues I had, even though this is a Nissan dealership. They were quick with the service, they communicated through the process as to what needed fixing and cost. They are super friendly there and quite efficient with the garage and managing service jobs. I am so happy with the service there that I will ...

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Google May 19, 2021

Just received absolutely amazing service at Midway Nissan. There have been a few hiccups since I bought my car in August 2018. I sat down with Mark the service manager and we were able to address the problem and make sure my car will last me long into the future. Thank you Mark and Midway for all the help!

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Google May 12, 2021

Midway Nissan is the best dealership in terms of their standard of services and friendliness. I would like to give a big applause to John Guisso's and destiny's service during my car purchase this week. I believe all first time car buyer always gets confused, misdirected and misinformed during their car purchase. But, Midway Nissan is a kind of place where you'll always being serviced with right information and friendly behavior of the team. Hats off to John and the them! I got a used (like shiny and New!) 2016 Sentra from Midway Nissan with a piece in ...

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Google May 12, 2021

I have never dealt with Midway Nissan, or have I owned a Nissan vehicle, My experience with this dealership has been a pleasure. I dealt with Mike Taylor who was very professional and made me feel that he had my best interest in mind, which was comforting. I enjoyed doing business with Mike, he has exceeded my expectations. The 2017 Murano I purchased Is a great vehicle, and although its used, the price, look and overall quality are excellent. The price was the best I found and Mike made the whole process easy and comfortable, despite the Covid-19 restrictions. I highly ...

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Google May 11, 2021

Great customer service! Really friendly and professional staff

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Google May 4, 2021

John G helped me buy my first car with awesome service! Love it!

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Google May 1, 2021

Friendly staff, great service. The staff there explains why services need to be performed or if it can wait (appreciate the hoensty). Wait times can be long which is why I gave 4 stars instead of 5.

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Google Apr 10, 2021

Great experience with this dealership. Great communication, quick responses.

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Google Apr 9, 2021

Today I picked up my 3rd Nissan Altima in 7 years. The Sales Representative and Delivery Associate went out of their way to make sure the process was smooth and pleasant. This is the 3rd time I've purchased a new Nissan from Mike Taylor. Mike impressed me the 1st time I met him by keeping a 'non car salesman' attitude. He never once pushed me with 'selling' but provided all the details about the features I enquired about. Mike believes in his products, but doesn't overpower you with data that you don't need. I will continue to deal ...

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Google Mar 29, 2021

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Google Mar 23, 2021

Fantastic service. Mark and his team are absolutely amazing, always ready to help!

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Google Mar 11, 2021

Very happy with the service provided by Luke. He explained everything very well and was very genuine with his quote. Thanks It was wonderful to have such good customer service. Keep going. Cheers to Whitby Nissan team and Luke

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Google Mar 8, 2021

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Google Mar 7, 2021

Very good dealership with nice people. The best sales rep. Is Connor go ask for him and he will help you right away. This is 4th time in a row I'm leasing a Nissan from them. Just got my Rogue 2021 ....

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DealerRater Mar 6, 2021

I picked up my 2020 Nissan Kicks today and was extremely satisfied with my salesperson JohnGuisso!! My friend was also impressed with John and is seriously considering buying a Kicks as well! I would highly recommend John to friends and family!He was very helpful in finding the perfect choice for me and I appreciate his hard work ! Sincerely Elda Aitken

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Google Mar 5, 2021

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Google Mar 4, 2021

Good service

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Google Mar 2, 2021

My car has been running really well for over a decade. Travelled east to west to north withe the silver surfer.

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Google Feb 27, 2021

Great service 👏👍👌

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Google Feb 22, 2021

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Google Feb 18, 2021

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Google Feb 12, 2021

Excellent service and fantastic COVID-19 protocol! Thanks to Connor, Rob & Destiny for a easy transaction! Car buying made simple. It wouldn't be my last vehicle purchase from Midway Nissan Whitby

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Google Feb 11, 2021

Connor and Bob at Midway Nissan made the experience of buying my first car so easy, friendly, and professional. It was a daunting task for me to walk into a dealership and start this process. Connor was an excellent brand ambassador, helping me along the way and was ready to answer any question I had. I felt welcomed and supported the whole time. I feel grateful to have had such an easy experience, and attribute my success and confidence to the environment that was built by Bob and Connor throughout my process. I cannot recommend Midway Nissan enough!

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Google Feb 9, 2021

I have owned and dealt with many car dealerships in my time and I must say that dealing with John Guisso at Midway Nissan for my Murano has been the very BEST experience!!! My vehicle was ready when they said it would be, upon pickup John surprised us by giving us complimentary "Nissan" Weather Guard floor mats!!! I would also like to thank Adam and Destiny for their professional service!!! I would highly recommend Midway Nissan for your next vehicle purchase!

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Google Feb 4, 2021

We had the satisfaction of dealing with John Guisso and Keith Roberts - both of which were quite courteous, professional and accommodating. John contacted me at the start of the week and by the end of the week my wife was picking up her brand new vehicle. Our entire transaction was completed remotely and John/Keith were both very gracious and complied with all COVID measures. I highly recommend both individuals as they kept the experience streamlined, personable and easy. Thank you to the entire team at Midway.

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Google Feb 4, 2021

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DealerRater Feb 1, 2021

I had a great experience dealing with John guiso how was the sells person who awnser all the questions with detail and trwat us like friends buying the nissan qashqai was a great investment and will recomend john for any sale Great guy just ask for john and he will take care of you 👍

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Google Jan 30, 2021

After leasing for 3 years from Ajax Nissan I decided to enter into a new lease for a new 2020 Sentra at Midway instead! I was able to even get out of my lease a little bit early into a new one without any hassle. My sales consultant Luke Hoffman was awesome, he was very quick at responding and always had answers for my questions. He is professional, polite, and passionate about what he does - the whole process was smooth and easy. I highly recommend choosing Luke!

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Google Jan 28, 2021

It's a good place for car selection, lady Abigail is very energetic and good in follow up. I liked Nissan Rouge 2021 but it was bit pricy as compared with the same sized cars. Price wise it's coming in category of Honda and Toyota.

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Google Jan 26, 2021

Worth the drive to see Luke, Destiny and the Midway Nissan team for our new 2017 Nissan Rogue SV AWD. The online sales experience was far less of a challenge than I had thought and Luke provided consistent, quick and timely feedback to all my questions, concerns. Professional and courteous. Delivery Specialist Destiny was well informed and made the insurance transfer, licensing and closing of the deal a positive experience. Thanks team for all your help!

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Google Jan 23, 2021

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Google Jan 21, 2021

Great, honest, respectful and tactful buying experience. Also, not a first one at this location. Thank you

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Google Jan 16, 2021

Great First experience at Midway Nissan in Whitby. Wonderful customer service and great sales staff. Thank you Luke for helping me get my first Rogue so smoothly!! You are awesome!

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Google Jan 13, 2021

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Google Jan 5, 2021

We have been dealing with Midway for years and just completed our sixth purchase with John Guisso. We continue to go back to Midway because of John, who is professional, knowledgeable and ensures that you are taken care of and happy with your purchase.

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Google Dec 29, 2020

We have purchased a few new and used cars and had them serviced over the years. I cannot say enough good things about the staff and service at this dealership. The service staff, Rodney, Mark and the others are very helpful and polite, the sales staff, management are all very good at their jobs. A special shout-out to Andy the mechanic who is excellent at his job. Thankyou Midway Nissan for being so good to us over the years.

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Google Dec 24, 2020

Best customer service, good pricing and good people!

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Google Dec 15, 2020

Customer service is good and friendly.

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Google Dec 8, 2020

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Google Dec 5, 2020

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Google Nov 12, 2020

I just purchased my 5th car from John Guisso, as always he made sure we were well taken care of. We received everything we asked for and then some. He will always have our business !!!

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Google Nov 5, 2020

They've got an efficient setup. I was in there to drop my vehicle off for an oil and tire change and I was in and out in 10-15min.

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Google Nov 3, 2020

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Google Nov 2, 2020

Excellent and friendly service every time!

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Google Nov 2, 2020

I just picked up my 4th car from Midway Nissan. I bought/leased 3 of them from John Guisso. John goes out of his way to make sure that you are taken care of. Makes you feel like family. The customer service that Midway Nissan shows you is by far the best I have ever encountered in all aspects of the experience, from purchasing to service. The staff there are top notch! Thanks John.

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Google Oct 30, 2020

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Google Oct 17, 2020

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Google Oct 17, 2020

Great Crew helpful and professional

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Google Oct 3, 2020

Our car was totaled and we were in the market for a new car. We built our dream car online and within minutes John Guisso reached out to us. From start to finish he helped us and made what started off bad, a great experience. His attention to detail was awesome. You felt like you were working with a dear friend. I would definitely recommend Midway Nissan. 🙂

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Google Sep 24, 2020

Easy to navigate.. still looking

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Google Sep 19, 2020

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Google Sep 17, 2020

Bought a Qashqai from Justin Flagg and words cannot describe how amazing he was! Super patient and respected my budget and made me feel comfortable the whole entire time! Definitely would recommend midway Nissan and Justin for all car services!

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Google Sep 12, 2020

Good place to get my Nissan's oil and tyre changes. The new staff was quite polite in my most recent visit. The waiting room and washroom are accessible as long as one wears masks. Snacks and coffee are no longer being served. The turn around time in this visit was impressive. I also liked that on arrival, parking spots for servicing were clearly marked and I could text them regarding my arrival and wait in the car. The service staff was prompt to come out and help me.

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Google Sep 1, 2020

Guys were great. Friendly and very helpful. Would recommend.

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Google Aug 25, 2020

I just bought a Nissan Qashqai from Evan Brown at Midway Nissan and what a wonderful experience. I was dealing from over 400 km away but Evan made the whole experience a pleasure. He took the time to go out and take a personal video of the vehicle that I was interested in and email it to me so I was able to do the whole deal online. Then just show up and pick up the car. Oh there were a few small wrinkles but Evan quickly and efficiently made everything right. I can’t recommend him enough. His communication skills ...

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Google Aug 24, 2020

Excellent service. All work done to my satisfaction and on time as quoted.

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Google Aug 17, 2020

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Google Aug 14, 2020

I can’t say enough good things about the recent experience I had purchasing my new Rogue from Midway Nissan in Whitby. John Guisso is an excellent brand ambassador and went out of his way to make my purchase a great experience. Highly recommended!

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Google Aug 13, 2020

First car buyer here, being highly recommended by family and we were very lucky to have John Guisso as our brand ambassador and salesman. Very professional and personalised service, with a super keen eye on details and customer care, not just trying to get the sale, but investing time and effort in creating the relationship and connection with the customer. I work myself in customer service and this is the type of service that companies need to be proud of providing their customers. Thank you John and Midway Nissan for the great deal and service!

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Google Aug 11, 2020

Super customer service

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Google Aug 11, 2020

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Google Aug 8, 2020

I purchased a used 2012 Corolla a month ago and Jordan assisted me. The service I received was phenomenal. I went in for a diagnostics test yestreday and the guy at the counter had excellent customer service and extremely polite. Thanks! Would recommend this dealership to my friends and family.

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Google Aug 4, 2020

John Guisso has been our Brand Ambassador at Midway Nissan for almost 15 years and 5 used vehicles. John treats us like family. He has an award winning personality and an eye for finding exactly what we want in a vehicle. There is no pressure and no inflated costs - you get exactly what you want at a fair price. Thanks John!

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Google Jul 30, 2020

Mark, the service manager is a pleasure to deal with .Very accommodating and friendly.

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Google Jul 24, 2020

Our car was in for service on Thursday to be ready for Friday. A little disappointed that we had to go there at almost closing time to find out our car wasn't ready and wouldn't be until Monday. A call earlier in the day to let us know and we would have borrowed one from a friend so we could get the rental back. Glad Midway is paying for the rental but it is still costing us $25 a day for the extra insurance. Not happy. Might be our first and last Nissan. To follow up: On the return ...


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